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Norfolk Prepared APP and Website case study

for the Norfolk Resilience Forum

The Challenge

The Norfolk Resilience Forum wanted to modernise and improve their communications with the general public. The aim of the organisation is to create awareness when there is a risk of an emergency and to state what their planned response will be. They also wish to provide the public and businesses with information and advice as necessary at the time of an emergency.

The requirement was for a useful Mobile APP and a mobile device friendly website powered by a Content Management System.

You can download the APP, which is FREE, from the Norfolk Prepared Website: or from the download links at the foot of this page.

Mobile APP development

The Norfolk Resilience Forum APP would need to be simple and easy to use, and follow the established brand guidelines. It would need to be informative, provide live emergency information when required and have educational elements.

Website re-design and development

The website would need to be redesigned on a Content Management System (CMS), in line with brand guidelines. The website CMS would need to deliver emergency information directly to the website and the APP in real time.

The Solution


We developed a mobile APP for iOS and Android devices with the following key features:

  • Emergency information
    In the event of an Emergency relevant  information is displayed in the APP in real time.
  • I’m Safe feature
    Let your family and friends know you are safe in the event of an emergency. The user simply adds in email addresses and a pre-defined message so that they can send a message instantly to let the recipients know they are safe in the event of an emergency.
    They can also elect to inform users via the Social Media Networks that they use.
  • Quizzes
    There are two quizzes. An Emergency Preparedness true/false Quiz for adults and a fun multiple choice pictorial quiz for children with three different levels of difficulty.
  • Information
    The APP is packed with all the information you need to prepare your home, business and community in the event of an emergency.

The Website

The website,, has been developed on a Content Management System giving Norfolk Resilience Forum full control over their content. In line with the brief, the website is fully compatible with, and optimised for, mobile devices as well as laptop and desktop computers.

There is a dedicated emergency administration section which has been synchronised with the APP so that there is a single source for publishing emergency information to both the website and the APP simultaneously.

The Results

All elements were delivered on time and within budget, and has been well received.

There is a steady and consitent uptake of the APP.

The Norfolk Resilience Forum have full control over their website content. They are able to publish emergency information directly to the Website and to the APP.

We are supporting the project with a full Service Level Agreement, maintenance package, and statistical reporting programme.


“Astutech was provided with a brief to design and deliver the Norfolk Prepared App and upgrade our Norfolk Prepared Website.  They worked within the constraints of the budget and delivered these two products within a short time scale specified.

 Throughout the entire process Astutech informed me of their progress and provided solutions for the content management system which complement both the App and the website.

The final product produced is visually pleasing, well informed and the navigation process is simple for the end user.

I would highly recommend Astutech in the production and delivery of such products in the future.”

Jayde Robinson
NRF Business Manager

Joint Specialist Operations
Norfolk & Suffolk Constabulary

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